Contact support

Are you facing any product difficulties?

If you need any product or customer support, you can reach out to us by opening a ticket. Our support team will get back to you as soon as possible after you send us a message.

Or you can contact us at

Phone: +45 53 53 00 10 (press 2 for Support)
Operational support is available 24/7 for any platform-related issues. Free product support is available during Danish office hours on weekdays from 08:30 to 16:30. Outside office hours, product support is available for an hourly fee.
ParsePort’s XBRL Service for report conversions into XBRL, iXBRL and xHTML format

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Check out our Knowledge base for more information on block note tagging, errors, warnings, inconsistencies and a lot more. We constantly update it with answers to the most recent frequently asked questions from our customers. 

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