Contact support
Are you facing any product difficulties?
If you need any product or customer support, you can reach out to us by opening a ticket. Our support team will get back to you as soon as possible after you send us a message.
Or you can contact us at
E-mail: support@parseport.com
Phone: +45 53 53 00 10
(press 2 for Support)
Operational support is available 24/7 for any platform-related issues. Free product support is available during Danish office hours on weekdays from 08:30 to 16:30. Outside office hours, product support is available for an hourly fee.
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Check out our Knowledge base for more information on block note tagging, errors, warnings, inconsistencies and a lot more. We constantly update it with answers to the most recent frequently asked questions from our customers.