Free support

We have made it simple to convert financial reports to XBRL.
Actually our products are so easy and simple to use, that our customers barely do not need support.
So we made our support free of charge, because we want customers to contact us, if they have questions or find our products difficult to use.
Al those inputs from customers are important to us, since we use customer inputs to make our products even better and more simple.

We are not here to earn money on support – we are here to serve you the best conversion tools in the market.

We are here to help you

  • As a ParsePort customer you can call for support at our main number + 45 53 53 00 10. We answer the phone during regular Danish business hours. Emergency calls outside normal business hours, will be billed a fee.
  • Or send an email to support@parseport.com . We strive to answer you within 24 hours.
  • Taxonomy news and new features about our solutions are sent out to all interested customers in a newsletter. You can signup to receive these updates below. We dont send you emails every week. Only when we have important news to tell you;